Premium Benefits Come Standard
What Customers Say About Us
After much research, I decided on the EVELO Galaxy with the Harmony transmission and purchased one for my wife for Christmas. It wasn’t long before I had to have the same machine for myself!
I decided to get back into biking around a year ago. I did lots of research & decided on the Delta as the best bike I could get.
Easy Gear Shifting
Try EVELO at Home
Buying an electric bike online is a big decision. We understand that, and so every EVELO comes with a 10-day trial period. Take it for a ride around the block or up that hill, and if you don’t absolutely love it, we’ll take it back or exchange it for another. We’ll even cover the return shipping costs, and there are no hidden fees.
Industry Leading 4-Year, 20,000 Mile Warranty
Our job is to make sure you enjoy your EVELO for many years to come. That’s why they are backed by a 4-year/20,000-mile warranty – double the industry average. If a problem comes up, you are just one call away from our U.S.-based customer service. Combined with our network of partner bike shops around the country for on-the-ground support, you are covered for anything a bike path can throw at you.
White-Glove Assembly & Delivery
EVELO has partnered with Velofix to bring you unparalleled white-glove assembly and delivery service. With Velofix, your new EVELO will be professionally assembled by a certified bike mechanic. Since Velofix operates a fleet of mobile bike shops, your new EVELO can be fully assembled and delivered to your home or office at a time that’s convenient for you.
What Happens If I Need Help?
Our customer service team is based in Seattle and Boston, providing coast-to-coast coverage 7 days a week. Whether you need no-pressure advice minus the technical jargon or you want to learn more about our warranty, our team is ready to talk.
Who's Talking About Us
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