Premium Benefits Come Standard
What Customers Say About Us
I have put over 200 miles on my EVELO in the past few weeks. Nothing but fun. And more fun! After 25 miles on pedal assist I still have over half a battery charge left. Hills become flat. I have been riding on pavement, dirt roads, and trails in the forest. Riding a regular bike is quite a bit of work in hilly areas like where I live. My EVELO makes riding fun.
EVELO Electric Bikes are really superb! The customer service is the best we've ever experienced for an online product purchase.
We feel very confident in our purchases and know we will be taken care of it we have any issues.
Easy Gear Shifting
Try EVELO at Home
Buying an electric bike online is a big decision. We understand that, and so every EVELO comes with a 10-day trial period. Take it for a ride around the block or up that hill and if you don’t absolutely love it, we’ll take it back or exchange it for another. We’ll even cover the return shipping costs, and there are no hidden fees.
Industry Leading 4-Year, 20,000 Mile Warranty
Our job is to make sure you enjoy your EVELO for many years to come. That’s why they are backed by a 4-year/20,000-mile warranty – double the industry average. If a problem comes up, you are just one call away from our U.S.-based customer service. Combined with our network of partner bike shops around the country for on-the-ground support, you are covered for anything a bike path can throw at you.
What Happens If I Need Help?
Our customer service team is based in Seattle and Boston, providing coast-to-coast coverage 7 days a week. Whether you need no-pressure advice minus the technical jargon or you want to learn more about our warranty, our team is ready to talk.
Who's Talking About Us
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