Premium Benefits Come Standard
What Customers Say About Us
Every time my husband Gary returns from a bike ride, he comments how much he likes this bike. He is overjoyed with the performance and ease of the gearing, especially the pictorial display. He is well pleased with the belt drive not having to be lubricated as others do. Thanks so much for making the Galaxy TT available. He loves it.
A quality build, excellent components and first-class professional customer service make an EVELO e-bike my first-and-only choice in the electric bike market. We recently bought two Quest Max folding bikes so we could use and store them anywhere - from inside our jeep or home to "hidden" outside our RV.
Easy Gear Shifting
Try EVELO at Home
Buying an electric bike online is a big decision. We understand that, and so every EVELO comes with a 10-day trial period. Take it for a ride around the block or up that hill, and if you don’t absolutely love it, we’ll take it back or exchange it for another. We’ll even cover the return shipping costs, and there are no hidden fees.
Industry Leading 4-Year, 20,000 Mile Warranty
Our job is to make sure you enjoy your EVELO for many years to come. That’s why they are backed by a 4-year/20,000-mile warranty – double the industry average. If a problem comes up, you are just one call away from our U.S.-based customer service. Combined with our network of partner bike shops around the country for on-the-ground support, you are covered for anything a bike path can throw at you.
White-Glove Assembly & Delivery
EVELO has partnered with Velofix to bring you unparalleled white-glove assembly and delivery service. With Velofix, your new EVELO will be professionally assembled by a certified bike mechanic. Since Velofix operates a fleet of mobile bike shops, your new EVELO can be fully assembled and delivered to your home or office at a time that’s convenient for you.
What Happens If I Need Help?
Our customer service team is based in Seattle and Boston, providing coast-to-coast coverage 7 days a week. Whether you need no-pressure advice minus the technical jargon or you want to learn more about our warranty, our team is ready to talk.
Who's Talking About Us
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