Why EVELO CEO wants to talk to every single customer on the phone

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Category: Inside EVELO

Why EVELO CEO wants to talk to every single customer on the phone

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At EVELO, we do the majority of our interactions online. Since we work with clients all over the country, we’ve built our infrastructure to be able to accommodate¬†customers no matter where they live.

When you do the majority of your business online, you have access to a lot of data that can help make business decisions which is good.¬†However, precisely because we do so much of our business online, there is a downside as well – that is we don’t have as much of a face-to-face interaction with customers. … Read more

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