The bike arrived on time. Even though the bike didn’t fit me the way I needed, the people at Evelo tried everything to make it the right bike for me. I Recommend feeling very comfortable buying the bike sight unseen. Outstanding customer service!!
Your quick responses, technical support, and warranty service are a model that others should emulate. Kudos to your whole team. I feel that I am dealing with friends who have my interests at heart. Keep it up!
By bike is exceeding expectations and customer service was extremely fast and efficient when I needed a replacement battery charger.
My relationship with you guys, starting in May 2018, including our visit to your Seattle store and our orders online, and the after-sale help has always been "super". And your bikes are really great!
Great product and fantastic service and resolution to any problem. I am really impressed. Thank you.
Love my new Evelo bike. Recommended a purchase to my sister who already ordered and received hers. 🙂
the people and their patience and friendliness.the continuous improvements of the bikes is what mad me choose evelo.the big sale also helped.the very little riding I have done the bike is very impressive.lots of power and faster than it looks.very compfy too.
High quality products
Company has great reputation
Outstanding customer service
The company has been very responsive to questions. We have two bikes and had to reflashed the controller on one. A cable was sent at no charge.
Because it's amazingly powerful. I'm a 280lb man recovering from ankle surgery and I'm able to ride it to work uphill as part of my recovery process. And thanks to the bike, plus dieting, I lost 5lb in two weeks. I let all my coworkers give it a ride already.
Love the smooth transition, belt in stead of a chain and of course the electrical assist works as intended. Great bike.
I'm very pleased with my new Evelo Delta.
I've already shown & explained its features to several people.
The bike is great to ride, and the service has been top notch. I have already been telling my family and coworkers about it, and even my lbs. Keep it up!
There’s no downside. I’m enjoying the product very much it’s been reliable and working like a charm. Top tier product!
I have been riding around my neighborhood and have had many questions about the bike especially when they see me going uphill with little effort.
The Galaxy TT has state-of-the-art technology and your customer service is phenomenal. You provide timely friendly service after the sale.
Truly exceptional customer services. I love my bike! Thank you
Love the bike! Customer Service is Awesome! Thanks for your help!
I own 2 bikes now because of your quality and GREAT customer service!
Great customer service. Exceeding promises. Bent over backwards to get me on my bike of choice.