Get free FedEx ground shipping anywhere in the continental U.S.

Most in-stock orders for the continental U.S. are processed on the next business day and then shipped via FedEx or on another major carrier. Once on their way, they should reach their destination within 5 business days (depending upon your location).

Refurbished and pre-owned bicycles are shipped within 1 week from purchase date.

Our warehouse and fulfillment center is based in Sumner, WA – just a few miles from Seattle on the West Coast. Most of our orders are shipped directly from there. For estimated transit times once FedEx has picked up your purchase from our warehouse, find your location on the map below (U.S. only).

Hawaii & Alaska Shipping

We are happy to deliver to customers in Hawaii and Alaska. However, due to higher freight costs, we charge:
– $199 shipping fee per bike to Hawaii
– $389 shipping fee per bike to Alaska

Please note that these are subsidized rates – at times the actual shipping cost for these locations is higher.

Canada Shipping

All Canadian orders are subject to the following shipping and handling fees:
– Any order amount $999 or above – $399 flat fee
– Any order amount between $500 and $998 – $199 flat fee
– Order amount of $499 or less – $39 flat fee

You can order directly on the site.

International Shipping

Unfortunately, we can only ship our bikes to the U.S. and Canada at this time. International orders are not supported.

How the Bike is Shipped

EVELO Electric Bicycles are shipped 95% assembled. When you receive your bike, you just need to attach the front wheel and fender, set up the handlebars and screw in the pedals, and you’re done.

If you prefer, we can ship your order to a bike shop of your choice to have them assemble it and perform their usual tune-up. We will charge an additional $199 during checkout and will handle all communication and logistics with your local shop. You will be notified once your fully-assembled bike is ready to be picked up from the shop.

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