Try EVELO at home
Buying an electric bike online is a big decision. We understand that, and so every EVELO comes with a 10-day trial period. Take it for a ride around the block or up that hill and if you don’t absolutely love it, we’ll take it back or exchange it for another. We’ll even cover the return shipping costs, and there are no hidden fees.
4-Year/20,000-Mile Warranty
Our job is to make sure you enjoy your EVELO for many years to come. That’s why they are backed by a 4-year/20,000-mile warranty – double the industry average. If a problem comes up, you are just one call away from our U.S.-based customer service. Combined with our network of partner bike shops around the country for on-the-ground support, you are covered for anything a bike path can throw at you.
FREE SHIPPING
10-DAY At-Home TRIAL
0% FINANCING
4-Year/20,000-Mile Warranty
What happens if I need help?
Our customer service team is based in Seattle and Boston, providing coast-to-coast coverage 7 days a week. Whether you need no-pressure advice minus the technical jargon or you want to learn more about our warranty, our team is ready to talk.
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