Your questions and inquiries are our top priority.


Our promise to you

Friendly support team

Available 9am to 8pm EST

We don’t run on commissions



“I have had numerous questions and have had several email exchanges with their knowledgable staff who have made my purchase enjoyable, knowledgeable and down right fantastic.”



“Customer Service with EVELO is as good as has been reported by others. Call them or email them, and someone will respond nearly IMMEDIATELY.”

Contact us

Inquiry form

24 hour response guarantee! You’ll receive a reply within 24 hours or less by completing this form.

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Call us

Toll free: 877-991-7272
Available from 9am to 8pm EST

Visit us

We love meeting customers. You could also take a test ride on our range of electric bicycles.

EVELO Kent/Seattle
6624 S 196th St, Suite U-101
Kent, WA 98032

Open Monday to Friday, from 10:00 AM to 5:00 PM.

Test rides are available at this location. An appointment is highly recommended.

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Frequently Asked Questions

Show me the FAQs

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Service & Repairs

Service your own e-bike